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Click to learn more about the book Click to see your shopping cart Workshop: Conducting the Resistance-Dissolving Discussion

The conventional approach is frustrating
Have you ever tried to win your employees' support for a change project using logic? You explain the who, what, when, where, why, and how of the project. Fifty years of conventional wisdom tells us this should work. A 70% failure rate tells us it doesn't.

A new approach to managing resistance is needed
Resistance to change is not always logical. (Just listen to someone explain why he does not need to stop a 3-pack-a-day cigarette habit.) It comes in two different forms: logic-based and emotion-based resistance. Each type must be handled separately and differently. But how?

Conducting the Resistance-Dissolving Discussion is the solution
This workshop introduces a new method for talking about resistance. It offers a new, effective way to dissolve both types of resistance using different discussion methods for each type. Structured around a 7-stage, 22-topic set of discussion guidelines, this workshop provides a breakthrough method for helping employees' transform their resistance into support for positive change.


  • Increased sense of competence and control by change leaders
  • Positive support by organization members for important change projects.
  • Increase in the number of successful projects and a decrease in the costs of failed projects.
  • Executives will find change projects that are faster, cheaper, and more likely to stick.
  • Managers will discover change to be more clear, less threatening, and easier to lead successfully.
  • Employees will enjoy change projects that are less traumatic, more positive, and more respectful of their very personal and human reactions to change


  • Executives
  • Senior Managers
  • Middle Managers
  • HR Managers
  • Supervisors
  • Informal Leaders
  • All Change Leaders


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