Workshop: Dissolving Resistance to T&D
Training implies pressure to change
We are "given training" in order to change some
aspect of how we think and/or how we act when at work.
Training can feel insulting and threatening
Being sent to a training session can feel insulting, especially
for experienced employees. A "need for training"
implies that someone thinks something about how we currently
think and/or act is inadequate. It feels like our sense of
competence and importance is being questioned. "They
must think I am deficient. Why else send me for training?"
The unintended message is that, in some way, "I am 'not
The result? Resistance to change
Being pressured to change, especially under implied insult
and criticism, creates resistance to change. A part of us
says, "I don't want to learn this, even if it may be
good for me!" This reaction prevents our benefiting from
acquiring better ways to perform.
Dissolving Resistance to Training & Development is
This workshop provides trainers with a process for actively
dealing with trainee resistance so that the hoped for and
expected benefits of the training program can be realized.
- More effective and more efficient training &
- An understanding of how resistance to change defeats
the purpose of training.
- An understanding of how to use a proprietary survey
to surface and dissolve trainees' resistance to learning.
- Skill training in how to customize the survey for
their unique organization.